TERMS AND CONDITIONS
Effective Date: January 1, 2026
Brand Name: Tisbelle ("we", "us", or "our")
Website: www.tisbelle.com
Welcome to Tisbelle! By accessing our website, placing an order, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Overview
Acceptance of Terms: By using our platform, you confirm that you are at least 18 years old or visiting under the supervision of a parent or legal guardian.
Modifications: Tisbelle reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.
2. Products and Pricing
Accuracy: We make every effort to display as accurately as possible the colors, features, specifications, and details of our apparel and accessories available on the website. However, we do not guarantee that your device’s display of any color will be completely accurate.
Pricing: All prices on our website are listed in Nigerian Naira (₦) unless stated otherwise. Prices are subject to change without notice.
Availability: All items are subject to availability. We reserve the right to discontinue any product at any time. If an item you ordered is out of stock, we will notify you promptly and issue a full refund or offer an alternative.
3. Orders and Payment
Order Acceptance: When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is not an acceptance of your order; it is a confirmation that we have received it.
Payment Methods: We accept secure online payments via debit/credit cards, bank transfers, and other approved payment gateways operating within Nigeria. Orders will only be processed and dispatched upon confirmation of full payment.
4. Shipping and Delivery (Nigeria)
Delivery Timelines: We ship nationwide across Nigeria. Standard delivery timelines typically range from 3 to 5 working days for major cities (e.g., Lagos, Abuja, Port Harcourt) and 5 to 9 working days for other states, depending on logistics partners.
Delivery Fees: Shipping fees are calculated at checkout based on your delivery address and the weight/volume of your package.
Delays: While we strive to meet delivery windows, Tisbelle is not liable for delays caused by third-party courier companies, unforeseen weather conditions, or security restrictions.
5. Returns, Exchanges, and Refunds
Return Window: We accept returns and exchanges within 14 days of the delivery date.
Condition of Items: To be eligible for a return or exchange:
Items must be unworn, unwashed, unaltered, and in their original condition.
All original brand tags must be firmly attached.
Items must be returned in their original packaging.
Non-Returnable Items: For hygiene and safety reasons, certain items such as innerwear, clearance/sale items, and customized/bespoke orders are final sale and cannot be returned or exchanged.
Return Shipping Costs: Customers are responsible for the cost of shipping items back to us, unless the item received was incorrect or defective.
6. Intellectual Property Rights
All content on this website—including but not limited to text, graphics, logos, images, audio clips, video, and software—is the property of Tisbelle and is protected by Nigerian and international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of our service without explicit written permission from us.
7. Limitation of Liability
Tisbelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of any products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from an order shall not exceed the total amount paid by you for that specific product.
8. Governing Law
These Terms and Conditions and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.
9. Contact Information
If you have any questions about these Terms and Conditions, please reach out to our customer support team:
Email: tisbelleinterior@gmail.com