TERMS AND CONDITIONS

Effective Date: January 1, 2026

Brand Name: Tisbelle ("we", "us", or "our")

Website: www.tisbelle.com

Welcome to Tisbelle! By accessing our website, placing an order, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Overview

Acceptance of Terms: By using our platform, you confirm that you are at least 18 years old or visiting under the supervision of a parent or legal guardian.

Modifications: Tisbelle reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Products and Pricing

Accuracy: We make every effort to display as accurately as possible the colors, features, specifications, and details of our home and office decor items available on the website. However, we do not guarantee that your device’s display of any color will be completely accurate.

Pricing: All prices on our website are listed in Nigerian Naira (₦) unless stated otherwise. Prices are subject to change without notice.

Availability: All items are subject to availability. We reserve the right to discontinue any product at any time. If an item you ordered is out of stock, we will notify you promptly and issue a full refund or offer an alternative.

3. Orders and Payment

Order Acceptance: When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is not an acceptance of your order; it is a confirmation that we have received it.

Payment Methods: We accept secure online payments via debit/credit cards, bank transfers, and other approved payment gateways operating within Nigeria. Orders will only be processed and dispatched upon confirmation of full payment.

4. Shipping and Delivery (Nigeria)

Delivery Timelines: We ship nationwide across Nigeria. Standard delivery timelines typically range from 3 to 5 working days for major cities (e.g., Lagos, Abuja, Port Harcourt) and 5 to 9 working days for other states, depending on logistics partners.

Delivery Fees: Shipping fees are calculated at checkout based on your delivery address and the weight/volume of your package.

Delays: While we strive to meet delivery windows, Tisbelle is not liable for delays caused by third-party courier companies, unforeseen weather conditions, or security restrictions.

5. Returns, Exchanges, and Refunds

Return Window: We accept returns and exchanges within 14 days of the delivery date.

Condition of Items: To be eligible for a return or exchange:

Items must be unused, unwashed, unaltered, and in their original condition and packaging.

All original brand tags must be firmly attached.

Items must be returned in their original packaging.

Non-Returnable Items: For hygiene and safety reasons, certain items such as final sale or clearance pieces and select personal home goods are final sale and cannot be returned or exchanged.

Return Shipping Costs: Customers are responsible for the cost of shipping items back to us, unless the item received was incorrect or defective.

6. Intellectual Property Rights

All content on this website—including but not limited to text, graphics, logos, images, audio clips, video, and software—is the property of Tisbelle and is protected by Nigerian and international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of our service without explicit written permission from us.

7. Limitation of Liability

Tisbelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of any products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from an order shall not exceed the total amount paid by you for that specific product.

8. Governing Law

These Terms and Conditions and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

9. Contact Information

If you have any questions about these Terms and Conditions, please reach out to our customer support team:

Email: tisbelleinterior@gmail.com